Beyond legacy: Strategies for successful insurance transformation in ASEAN

The ASEAN insurance scene is witnessing a rise in the need to modernise, with customers demanding smoother online interactions, from policy purchases to claims processing.

Despite this pressing need, many insurers are encumbered by legacy systems impeding innovation and operational efficiency. Characterised by inflexibility, security vulnerabilities, high maintenance costs, and an inability to integrate with newer technologies, these systems often lead to operational inefficiencies and a poor customer experience — all critical areas of concern for insurers aiming to stay competitive.

Equip yourself to navigate this digital journey through insights from industry experts and real-world case studies. Delve into the challenges posed by legacy systems and explore key strategies for successful insurance transformation in the ASEAN landscape.

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