Outstanding insurers recognised at the 7th Insurance Asia Awards

These companies have made worthwhile contributions to the advancement of the insurance industry in the Asia Pacific.

Whilst the need for digital transformation has been fast-tracked in recent years due to global threats, its integration into the insurance industry has been challenging due to a variety of factors such as outdated legacy systems and strict regulatory requirements of the industry itself. The need for lower-cost options has also become more apparent amidst losses from the pandemic.

Recent trends such as instability in economies and the increasing need for sustainability have also made the work much harder as insurers and even stakeholders navigate a period of uncertainty.

Despite these challenges, insurers have been proactive in delivering exceptional service to their customers. Companies that have undergone their respective digital transformation journeys and continue to innovate their products and solutions are at an advantage in such a rapidly moving market.   

In recognition of these organisations’ conscious efforts in helping the insurance industry pick up, Insurance Asia has honoured around 100 companies across the Asia Pacific at this year’s Insurance Asia Awards.

The event was held via digital presentations throughout July and August. Winning companies were interviewed digitally to share their thoughts on winning the most prestigious awards programme in Asia’s insurance industry.

This year’s event was judged by an esteemed panel consisting of Liza Drew, Financial Services Indirect Tax Leader, Asia-Pacific at EY; Richard Holloway, Managing Director, Southeast Asia & India and Life at Milliman; Chris Hewison, Partner for Insurance at PwC Hong Kong; Steven Goh, Head of Insurance Audit at KPMG Singapore; Frank Dubois, Head of Insurance at KPMG Singapore; and Wayne Savage, Audit & Assurance Partner and FSI Assurance Leader at Deloitte Southeast Asia.

Congratulations to all the winners!

INSURANCE ASIA AWARDS 2022

Aflac Life Insurance Japan Ltd.

• Digital Insurance Initiative of the Year - Japan
• Insurtech Initiative of the Year - Japan

AIA Korea

• AI Initiative of the Year - Korea

AIA BHD

• AI Initiative of the Year - Malaysia
• Insurtech Initiative of the Year - Malaysia

AIA Thailand

• International Life Insurer of the Year - Thailand

AIA Insurance Lanka Ltd

• Digital Insurance Initiative of the Year - Sri Lanka

AIA International Limited, Hong Kong & Macau

• Education Insurance Initiative of the Year - Hong Kong

AIA Life Insurance Company Limited

• Claims Initiative of the Year - China

AIA Malaysia

• Mobile App of the Year - Malaysia

AIA Singapore

• Domestic Life Insurer of the Year - Singapore
• Insurance Initiative of the Year - Singapore

Wong Sze Keed, AIA Singapore

• CEO of the Year

Aioi Bangkok Insurance Public Company Limited

• Insurance Initiative of the Year - Thailand
• Insurtech Initiative of the Year - Thailand

Allianz Partners China

• Insurtech Initiative of the Year - China
• Marketing Initiative of the Year - China

Allianz PNB Life Insurance, Inc.

• Marketing Initiative of the Year - Philippines

Amana Takaful Insurance

• Marketing Initiative of the Year - Sri Lanka
• New Insurance Product of the Year - Sri Lanka

AmGeneral Insurance Berhad

• Digital Insurance Initiative of the Year - Malaysia

APRIL Hong Kong Limited

• Marketing Initiative of the Year - Hong Kong

AXA Affin General Insurance Berhad

• International General Insurer of the Year - Malaysia
• New Insurance Product of the Year - Malaysia

AXA AFFIN Life Insurance Berhad

• Customer Service Initiative of the Year - Malaysia

AXA Philippines

• Health Insurance Initiative of the Year - Philippines

AXA Tianping P&C Insurance Company Limited

• Customer Service Initiative of the Year - China

AYA SOMPO Insurance

• Digital Insurance Initiative of the Year - Myanmar

Bao Viet Insurance Corporation

• Insurtech Initiative of the Year - Vietnam

BOB-Cardif Life Insurance Co. Ltd

• International Life Insurer of the Year - China

Braxtone Insurance Management

• Insurance Administrator of the Year - Bahrain

Braxtone Surveyors & Loss Adjusters L.L.C

• Claims Initiative of the Year - United Arab Emirates

Cardif Assurance Vie Japan

• Insurance Initiative of the Year - Japan

Carrot General Insurance Corp.

• Auto Insurance Initiative of the Year - South Korea
• Digital Insurance Initiative of the Year - South Korea

Cathay Life Insurance

• ESG Initiative of the Year - Taiwan

Cebuana Lhuillier Insurance Brokers, Inc.

• Domestic Broker of the Year - Philippines
• Insurtech Broker Initiative of the Year - Philippines

Chartered Life Insurance Company Limited

• Domestic Life Insurer of the Year - Bangladesh

China Life Insurance Co. Ltd (Taiwan)

• Digital Insurance Initiative of the Year - Taiwan

Chubb Life Vietnam

• Mobile App of the Year - Vietnam

Cigna Taiwan

• AI Initiative of the Year - Taiwan

City General Insurance Company Limited

• Claims Initiative of the Year - Bangladesh

Cocolife

• Education Insurance Initiative of the Year - Philippines

Continental Insurance Lanka Limited

• Domestic General Insurer of the Year - Sri Lanka

Coverfox Insurance Broking Pvt Ltd

• Insurtech Broker Initiative of the Year - India

Dhofar Insurance Company SAOG

• Domestic General Insurer of the Year - Oman

E.design Insurance Co., Ltd.

Claims Initiative of the Year - Japan

EFU Life Assurance Ltd

• Domestic Life Insurer of the Year - Pakistan

Etiqa Life and General Assurance Philippines, Inc

• Customer Service Initiative of the Year - Philippines

Expat Insurance Pte Ltd

• Domestic Broker of the Year - Singapore

Forte Insurance (Cambodia) Plc

• Domestic General Insurer of the Year - Cambodia

FPG Insurance

• Digital Insurance Initiative of the Year - Philippines

PT. Futuready Insurance Broker

• Insurtech Broker Initiative of the Year - Indonesia

FWD GROUP HOLDINGS LIMITED

• Customer Service Initiative of the Year - Hong Kong

FWD Insurance

• Social Media Initiative of the Year - Malaysia

FWD Life Insurance Philippines

• Insurance Inclusion Initiative of the Year - Philippines

FWD Singapore Pte. Ltd

• New Insurance Product of the Year - Singapore

FWD Takaful Berhad

• New Takaful Insurance Product of the Year - Malaysia

FWD Vietnam Life Insurance Company Limited ("FWD")

• Education Insurance Initiative of the Year - Vietnam
• New Insurance Product of the Year - Vietnam

Generali Vietnam Life Insurance Limited Liability Company

• Marketing Initiative of the Year - Vietnam

Generali Hong Kong

• Insurance Distribution Initiative of the Year - Hong Kong

Go Digit General Insurance

• Domestic General Insurer of the Year - India
• Customer Service Initiative of the Year - India

Grand Guardian Nippon Life Insurance

• New Insurance Product of the Year - Myanmar
• International Life Insurer of the Year - Myanmar

Great Eastern Life Singapore

• Education Insurance Initiative of the Year - Singapore
• Advisers Initiative of the Year - Singapore

Green Delta Insurance Company Ltd.

• Digital Insurance Initiative of the Year - Bangladesh

Hanwha Life Insurance

• Insurance Initiative of the Year - Indonesia

HDFC Life Insurance Company Limited

• New Insurance Product of the Year - India

HL Assurance

• Travel Insurance Initiative of the Year - Singapore

Hong Leong Assurance

• Domestic Life Insurer of the Year - Malaysia

Howden Broking

• International Broker of the Year - Gold

ICICI Prudential Life Insurance Company Ltd

• Digital Insurance Initiative of the Year - India

Igloo Insure

• New Insurance Product of the Year - Indonesia

Janashakthi Insurance PLC

• Domestic Life Insurer of the Year - Sri Lanka
• Mobile App of the Year - Sri Lanka

KBZMS General Insurance Co.Ltd

• Domestic General Insurer of the Year - Myanmar
• Customer Service Initiative of the Year - Myanmar

Krungthai-AXA Life Insurance Public Company Limited

• ESG Initiative of the Year - Thailand
• Health Insurance Initiative of the Year - Thailand

Liberty Insurance Limited, Vietnam

• International General Insurer of the Year - Vietnam
• Auto Insurance Initiative of the Year - Vietnam

Magma HDI General Insurance Company Limited

• Insurance Initiative of the Year - India

Malayan Insurance Company, Inc.

• Domestic General Insurer of the Year - Philippines
• New Insurance Product of the Year - Philippines

Mandiri AXA General Insurance

• Domestic General Insurer of the Year - Indonesia

Manulife Financial Asia Limited

• Claims Initiative of the Year - Hong Kong

Manulife Vietnam

• Digital Insurance Initiative of the Year - Vietnam

Max Life Insurance

• Advisers Initiative of the Year - India

Mitsui Sumitomo Insurance Co., Ltd.

• New Insurance Product of the Year - Japan

MSIG Insurance

• Claims Initiative of the Year - Singapore

Muang Thai Life Assurance Public Company Limited

• Domestic Life Insurer of the Year - Thailand
• Digital Insurance Initiative of the Year - Thailand
• New Insurance Product of the Year - Thailand

Nan Shan Life Insurance Co., Ltd.

• Domestic Life Insurer of the Year - Taiwan

Now Health International

• Mobile App of the Year - Hong Kong

Niva Bupa Health Insurance Pvt Ltd

• Insurance Distribution Initiative of the Year - India

Peak Reinsurance Company Limited

• Asian Reinsurer of the Year

PGA SOMPO INSURANCE CORPORATION

• Insurance Initiative of the Year - Philippines

Policybazaar Insurance Brokers Limited

• Domestic Broker of the Year - India

Pru Life UK

• International Life Insurer of the Year - Philippines

Prudential Assurance Malaysia Berhad

• ESG Initiative of the Year - Malaysia
• Health Insurance Initiative of the Year - Malaysia

Prudential BSN Takaful Bhd

• Insurance Inclusion Initiative of the Year - Malaysia

Prudence Foundation

• ESG Initiative of the Year - Hong Kong

Prudential Life Assurance (Thailand) PCL.

• Customer Service Initiative of the Year - Thailand

Prudential Vietnam Assurance Private Ltd.

• International Life Insurer of the Year - Vietnam
• ESG Initiative of the Year - Vietnam

PT Asuransi Jiwa Sinarmas MSIG Tbk.

• Domestic Life Insuer of the Year - Indonesia

PT AXA Mandiri Financial Services

• Digital Insurance Initiative of the Year - Indonesia

PT Great Eastern Life Indonesia

• Marketing Initiative of the Year - Indonesia
• Mobile App of the Year - Indonesia

Qatar Insurance Company

• Domestic General Insurer of the Year - Qatar
• Auto Insurance Initiative of the Year - Qatar

QBE Hong Kong

• Digital Insurance Initiative of the Year - Hong Kong
• Insurtech Initiative of the Year - Hong Kong

QBE Insurance (Singapore) Pte Ltd

• Digital Insurance Initiative of the Year - Singapore

Qianhai Reinsurance Company Limited

• ESG Initiative of the Year - China
• Health Insurance Initiative of the Year - China
• Underwriting Initiative of the Year - China

Salaam Takaful Limited

• Auto Insurance Initiative of the Year - Pakistan

SBI General Insurance Company Limited

• Marketing Initiative of the Year - India

Singlife with Aviva

• Domestic General Insurer of the Year - Singapore
• Mobile App of the Year - Singapore

Sun Life Grepa Financial, Inc.

• MSME Insurance Initiative of the Year - Philippines

Surer

• Insurtech Start-up of the Year - Singapore
• Insurtech Initiative of the Year - Singapore

Swiss Re Asia Pte Ltd

• Auto Insurance Initiative of the Year - China

Taiwan Life Insurance

• Claims Initiative of the Year - Taiwan
• Health Insurance Initiative of the Year - Taiwan
• New Insurance Product of the Year - Taiwan

Takaful Brunei

• Mobile App of the Year - Brunei
• Domestic General Insurer of the Year - Brunei
• Domestic Life Insurer of the Year - Brunei

Tata AIG General Insurance Company Limited

• Mobile App of the Year - India

Tawuniya Insurance

• Domestic General Insurer of the Year - Saudi Arabia
• Digital Insurance Initiative of the Year - Saudi Arabia

Thai Life Insurance

• Digital Transformation Initiative of the Year - Thailand

The Insular Life Assurance Company, Ltd.

• Domestic Life Insurer of the Year - Philippines

Tokio Marine Life Insurance Singapore

• ESG Initiative of the Year - Singapore
• Marketing Initiative of the Year - Singapore

Tokio Marine Life Insurance Malaysia Bhd.

• International Life Insurer of the Year - Malaysia

Tower

• Insurtech Initiative of the Year - New Zealand

Tune Protect Group Berhad

• Insurance Administrator of the Year - Malaysia
• Travel Insurance Initiative of the Year - Malaysia

Türkiye Sigorta A.Ş

• Digital Insurance Initiative of the Year - Turkey

Underwriting Agencies of Singapore

• Managing General Agent of the Year - Singapore

Union Assurance PLC

• Health Insurance Initiative of the Year - Sri Lanka

Unique Insurance Brokers (Pvt.) Limited

• Domestic Broker of the Year - Pakistan

United Insurance Company

• Digital Insurance Initiative of the Year - Bahrain

Universal Sompo General Insurance Company Limited

• AI Initiative of the Year - India
• Claims Initiative of the Year - India
• ESG Initiative of the Year - India

Zurich Malaysia

• Claims Initiative of the Year - Malaysia
• Cyber Liability Insurance Initiative of the Year - Malaysia

If you want to join the 2023 awards programme and be acclaimed for your company's outstanding retail initiatives, please contact Jane Patiag at jane@charltonmediamail.com.