Dedicated and innovative insurers lauded at Insurance Asia Awards 2023

Winners were awarded at an in-person awards dinner at Marina Bay Sands in Singapore.

In recent years, the insurance landscape has undergone significant changes. The emergence of new technologies, shifting consumer expectations, and evolving regulatory frameworks have all contributed to the need for insurance agencies to reimagine their offerings and find new ways to deliver value to their clients.

With this, the Insurance Asia Awards returned for its 8th year to recognise insurance companies that managed to provide quality offerings to customers whilst also making a significant impact.

Winners of the awards programme, organised by the Insurance Asia Magazine, were honoured at an Awards Dinner held on 27 July 2023, at Marina Bay Sands, Singapore.

The esteemed panel of judges for this year’s nominations consisted of Lim Siang Thnia, Deloitte Southeast Asia Insurance Sector Leader, Deloitte; Liza Drew, Asia-Pacific Financial Services Indirect Tax Leader, EY; Frank Dubois, Head of Insurance, Partner, KPMG Singapore; Steven Goh, Head of Insurance Audit, Partner, KPMG Singapore; and Chris Hewison - Partner, Insurance and Financial Services, PwC Hong Kong.

For Goh and Dubois, winning entries were able to showcase their strengths in the adoption of predictive analytics and AI, embedding ESG into their core business strategy, as well as risk management, sensible asset allocation and prudential modus operandi, amongst other factors.

"With the recent abrupt episodes in the banking sector, insurers that have consistently kept true to these commitments will drive home the message of greater customer confidence and why their tighter adherence to policies and risk management make better returns in the long run," they explained.

Congratulations to this year’s awardees!

Insurance Asia Awards Winners 2023

Aditya Birla Insurance Brokers Limited
Domestic Broker of the Year - India
Digital Transformation Initiative of the Year - India

Aflac Life Insurance Japan Ltd.
AI Initiative of the Year - Japan
Insurtech Initiative of the Year - Japan
Underwriting Initiative of the Year - Japan

AIA
Customer Service Initiative of the Year - China
Digital Insurance Initiative of the Year - China

AIA (Vietnam) Life Insurance Company Limited
Insurance Initiative of the Year - Vietnam
Health Insurance Initiative of the Year - Vietnam

AIA Bhd.
AI Initiative of the Year - Malaysia
Digital Transformation Initiative of the Year - Malaysia
Insurtech Initiative of the Year - Malaysia
Health Insurance Initiative of the Year - Malaysia
Mobile App of the Year - Malaysia
Strategic Partnership of the Year - Malaysia

AIA Group
AI Initiative of the Year - Hong Kong
Marketing Initiative of the Year - Hong Kong

AIA Indonesia
Mobile App of the Year - Indonesia

AIA Insurance Lanka Limited
Digital Transformation Initiative of the Year - Sri Lanka

AIA Singapore
Domestic Life Insurer of the Year - Singapore
Advisers Initiative of the Year - Singapore

AIA Thailand
International Life Insurer of the Year - Thailand

Allianz Partners China
Insurtech Initiative of the Year - China

Allianz PNB Life
International Fastest Growing Life Insurer of the Year - Philippines

Amana Takaful Insurance
Mobile App of the Year - Sri Lanka

Aon
International Broker of the Year - Gold

AXA Philippines
Health Marketing Initiative of the Year - Philippines

AYA SOMPO Insurance
Technology Excellence Initiative of the Year - Myanmar

Bajaj Allianz Life Insurance
Social Media Initiative of the Year - India
Domestic Life Insurer of the Year - India

BaoViet Insurance Corporation
Domestic General Insurer of the Year - Vietnam
New Insurance Product of the Year - Vietnam

BINAH.AI
Insurtech Start-up of the Year - Israel

Blackpanda
Cybersecurity Insurtech Platform of the Year - Singapore

Blue Insurance Limited
Virtual Insurer of the Year - Hong Kong

bolttech
Technology Excellence Initiative of the Year - Singapore

Boubyan Takaful Insurance Co.
Islamic Insurer of the Year - Kuwait

Braxtone Muscat L.L.C
Customer Service Initiative of the Year - Oman

Cebuana Lhuillier Insurance Brokers, Inc.
Domestic Broker of the Year - Philippines
Health Insurance Initiative of the Year - Philippines

China Life Insurance Co., Ltd
Digital Insurance Initiative of the Year - Taiwan
ESG Initiative of the Year - Taiwan

Chubb Life Insurance Taiwan Company
AI Initiative of the Year - Taiwan

Cocolife
Digital Transformation Initiative of the Year - Philippines

Continental Insurance Lanka Limited
Domestic General Insurer of the Year - Sri Lanka

Dai-ichi Life Insurance (Cambodia) PLC
International Life Insurer of the Year - Cambodia

E.design Insurance Co., Ltd.
Direct Insurer of the Year - Japan
Auto Insurance Initiative of the Year - Japan

Etiqa Insurance and Takaful
Digital Insurance Initiative of the Year - Malaysia

Etiqa Life and General Assurance Philippines Inc.
Insurtech Initiative of the Year - Philippines

Expat Insurance Pte Ltd
Domestic Broker of the Year - Singapore

Forte Insurance (Cambodia) Plc
Domestic General Insurer of the Year - Cambodia
Marketing Initiative of the Year - Cambodia

FPG Insurance Co., Inc.
New Insurance Product of the Year - Philippines

FWD Life Insurance Company, Ltd.
Digital Transformation Initiative of the Year - Japan

Generali Insurance Malaysia Berhad
International General Insurer of the Year - Malaysia

Go Digit General Insurance
Auto Insurance Initiative of the Year - India
Health Insurance Initiative of the Year - India

Grand Guardian Nippon Life Insurance Company
International Life Insurer of the Year - Myanmar
New Insurance Product of the Year - Myanmar

Great Eastern Life Assurance Company Ltd
Health Insurance Initiative of the Year - Singapore
Digital Transformation Initiative of the Year - Singapore
Education Insurance Initiative of the Year - Singapore

Great Eastern Takaful Berhad
Sustainable Takaful Initiative of the Year - Malaysia

Green Delta Insurance Company Ltd.
Digital Insurance Initiative of the Year - Bangladesh

HDFC Ergo General Insurance
AI Initiative of the Year - India

Himalayan Everest Insurance Ltd
Insurance Inclusion Initiative of the Year - Nepal
New Insurance Product of the Year - Nepal

HIVE BY INCOME
Insurance Inclusion Initiative of the Year - Vietnam
Insurtech Initiative of the Year - Vietnam

HNB Assurance PLC
Insurance Distribution Initiative of the Year - Sri Lanka

Howden Broking Group
International Broker of the Year - Silver

ICICI Lombard General Insurance Co Ltd
Claims Initiative of the Year - India

Igloo
Insurtech Initiative of the Year - Singapore

InsuranceDekho
Insurtech Start-up of the Year - India

J&C Insurance Brokers Co., Ltd
Domestic Broker of the Year - Laos

Janashakthi Insurance PLC
Domestic Life Insurer of the Year - Sri Lanka
Digital Insurance Initiative of the Year - Sri Lanka

KBZMS General Insurance
Digital Transformation Initiative of the Year - Myanmar
Domestic General Insurer of the Year - Myanmar
Customer Service Initiative of the Year - Myanmar

Kotak Life Insurance
Technology Excellence Initiative of the Year - India

Krungthai-AXA Life Insurance PCL
ESG Initiative of the Year - Thailand

Liberty Insurance Limited
International General Insurer of the Year - Vietnam
Auto Insurance Initiative of the Year - Vietnam

Magma HDI General Insurance Company
Customer Service Initiative of the Year - India
Insurance Initiative of the Year - India

Malayan Insurance
Domestic General Insurer of the Year - Philippines

MB Ageas Life
Education Insurance Initiative of the Year - Vietnam

Medici
Domestic Broker of the Year - Vietnam

MetLife Bangladesh
Mobile App of the Year - Bangladesh
Marketing Initiative of the Year - Bangladesh

MS Amlin
Strategic Partnership of the Year - Singapore

MSIG Insurance (Singapore) Pte. Ltd. & Fermion Merimen
Claims Initiative of the Year - Singapore

Nan Shan Life Insurance Company
Domestic Life Insurer of the Year - Taiwan

National Reinsurance Corporation of the Philippines
Strategic Partnership of the Year - Philippines
Asian Reinsurer of the Year - Bronze

Now Health International
Customer Service Initiative of the Year - Singapore

Ofoq Insurance Broker
Domestic Broker of the Year - Saudi Arabia

Pasargad Insurance
Domestic Life Insurer of the Year - Iran

Peak Reinsurance Company Limited
Asian Reinsurer of the Year - Gold

PGA Sompo Insurance Corporation
Business Insurance Initiative of the Year - Philippines
Travel Insurance Initiative of the Year - Philippines

PNB MetLife Insurance
Messaging Platform Initiative of the Year - India

Policybazaar Insurance Brokers Pvt Ltd
Insurtech Broker Initiative of the Year - India

Pramerica Life Insurance Limited
Digital Insurance Initiative of the Year - India

Pru Life UK
International Life Insurer of the Year - Philippines

Prudential Assurance Malaysia Berhad
International Life Insurer of the Year - Malaysia
ESG Initiative of the Year - Malaysia
Insurance Inclusion Initiative of the Year - Malaysia

Prudential BSN Takaful Berhad
Takaful Health Solution of the Year - Malaysia

Prudential Life Assurance (Thailand) PCL
Digital Transformation Initiative of the Year - Thailand
Domestic Life Insurer of the Year - Thailand
Health Insurance Initiative of the Year - Thailand

Prudential Vietnam Assurance Private Ltd.
International Life Insurer of the Year - Vietnam
ESG Initiative of the Year - Vietnam

PT AIA FINANCIAL
Customer Service Initiative of the Year - Indonesia
Education Insurance Initiative of the Year - Indonesia
Social Media Initiative of the Year - Indonesia

PT AXA Mandiri Financial Services
Health Insurance Initiative of the Year - Indonesia

PT FWD Insurance Indonesia
Insurance Initiative of the Year - Indonesia

PT Great Eastern Life Indonesia
Digital Transformation Initiative of the Year - Indonesia
ESG Initiative of the Year - Indonesia

PT Mandiri AXA General Insurance
Domestic General Insurer of the Year - Indonesia

PT Prudential Sharia Life Assurance (Prudential Syariah)
International Sharia Life Insurer of the Year - Indonesia

Qatar Insurance Company (QIC)
Domestic General Insurer of the Year - Qatar

Qianhai Reinsurance Company Limited
Auto Insurance Initiative of the Year - China
Asian Reinsurer of the Year - Silver

Salaam Takaful Limited
ESG Initiative of the Year - Pakistan

SBI General Insurance Company Ltd
Domestic General Insurer of the Year - India

Shikhar Insurance Co. Ltd
Agriculture Insurance Product of the Year - Nepal

Softlogic Life Insurance PLC
AI Initiative of the Year - Sri Lanka
Marketing Initiative of the Year - Sri Lanka

Sompo Insurance (Thailand) Public Company Limited
Digital Insurance Initiative of the Year - Thailand
Insurance Initiative of the Year - Thailand

Sonali Life Insurance Company Limited
Claims Initiative of the Year - Bangladesh

Sun Life Grepa Financial, Inc.
MSME Insurance Initiative of the Year - Philippines

Surer
Insurtech Start-up of the Year - Singapore

Taiwan Life Insurance Co., Ltd.
Digital Transformation Initiative of the Year - Taiwan
New Insurance Product of the Year - Taiwan

Thai Life Insurance Public Company Limited
Sustainable Insurance Initiative of the Year - Thailand

The Insular Life Assurance Co., Ltd.
Domestic Life Insurer of the Year - Philippines

Tune Protect Group
Claims Initiative of the Year - Malaysia
Marketing Initiative of the Year - Malaysia

Türkiye Sigorta
Digital Insurance Initiative of the Year - Turkey
Mobile App of the Year - Turkey

Xceedance Consulting India Private Limited
Insurtech Initiative of the Year - India

ZA Tech
Insurtech Broker Initiative of the Year - Singapore

Zurich General Takaful Indonesia
New Insurance Product of the Year - Indonesia

Zurich Insurance (Hong Kong)
Digital Insurance Initiative of the Year - Hong Kong
Travel Insurance Initiative of the Year - Hong Kong

Zurich Malaysia
Customer Service Initiative of the Year - Malaysia

Fabrice Benard, Generali Malaysia
CEO of the Year

If you are interested in nominating for next year's awards programme, please email Julie Anne Nunez at julie@charltonmediamail.com.