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FWD Insurance Indonesia’s multi-channel approach to enhance customer experience
Tech executive focused on digital leadership and customer-centric strategies to drive company’s success.
FWD Insurance Indonesia’s multi-channel approach to enhance customer experience
Tech executive focused on digital leadership and customer-centric strategies to drive company’s success.
Innovative partnerships propel FWD’s health insurance growth in APAC
FWD’s new health unit, HealthyMe, aims to meet the region's growing healthcare demands amidst rising incomes.
Balancing cost and growth needs in digitalising insurance in Indonesia
EY Indonesia Partner said integration of digital and traditional channels are essential in managing costs and improving customer experience.
Insurers face customer churn as prices rise in select products
Experts pin 3 ways to adapt to a more ‘demanding’ customer base.
Indonesia enters era of digital insurance distribution
Industry executives at Insurance Asia Forum 2024 push the digital mindset in developing an efficient ecosystem.
Indonesia needs a little tech to boost insurance penetration
When compared to GDP, insurance penetration in Indonesia is 1.4%, which is low relative to ASEAN.
CEO unfolds how Indonesian firms can focus on growth amidst new regulations
Whilst the market drives towards growth, new rules shrink insurer presence.
How Grandtag secures the bag for Asia’s richest
Grandtag Financial’s regional CEO spills how ‘jumbo life insurance’ attracts UHNWIs in Asia.
Chinese insurers deem it wise to move to alternative investments
Analysts see new regulations driving a conservative shift as insurers seek stability amidst volatile markets.
Is ‘Londonisation’ good for Asia’s M&A insurance market?
Industry experts dissect the region’s low usage rates for M&A insurance despite more industry players entering the field.
Pressures mount for less desirable energy insurance placements
Industry experts eye offshore investments as most attractive, yet more expensive.
Markel targets professional indemnity market in Australia
Head of professional and financial risks, Kym Beazleigh, explains the game plan in Markel’s strategic expansion.
Natural disasters steer Asia Pacific towards parametric insurance
Swiss Re gives importance to parametric insurance amidst challenges like basis risk and modelling complexities.
AXA Mandiri’s Shariah insurance fosters mutual assistance amongst participants
Risks are shared and covered collectively by all Participants (Takaful) to mutually help one another.
InterContinental Singapore is saving insurance for a rainy day
NUS Professor Charoenwong discusses the effectiveness and value of a Singaporean hotel’s rain insurance offer.
BRI Life relies on bancassurance channels amidst increasing demand for insurance
As of November 2023, the bancassurance channel contributed 81% of BRI Life’s total premium revenue.
How women in power are the key to business success
Industry experts share their thoughts on how women in business can be the ultimate growth driver.
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Insurers need cultural overhaul in digital push
![Insurers need cultural overhaul in digital push]()
Digitalisation seeks to simplify processes, not complicate things.
Digitalisation seeks to simplify processes, not complicate things.
