FWD extends support as Hong Kong battles fifth wave of COVID-19

This includes extension of various pandemic-related coverages.

FWD Insurance has announced multiple initiatives to help customers and Hong Kong’s battle against the fifth wave of COVID-19 surge.

These initiatives include extending extra coverage for eligible customers, providing exclusive discounts on partners' healthcare services and a suite of anti-epidemic items including rapid antigen test ('RAT') kits. 

Meanwhile, FWD is also extending its free special benefit against vaccination complications until 30 June 2022. Eligible customers (including online customers) of individual insurance plans are entitled to extra benefits of up to HK$265,300 for covered adverse reactions to designated vaccinations, with no registration required.

Eligible customers refer to insureds of in-force FWD's life individual insurance plans. Individual insurance plans include the individual insurance plans underwritten by FWD Life Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability), FWD Life (Hong Kong) Limited, FWD Life Assurance Company (Hong Kong) Limited, and FWD Life Insurance Company (Macau) Limited.

FWD is also extending its 71% discount offer on potential chronic diseases health check-up plans until 30 June 2022. The offer is for eligible customers of all of FWD's individual insurance products.

FWD Group Medical has also included DrGo on its network doctor list, to allow members to seek telemedicine consultation safely at home. Members can simply link their FWD Group Medical healthcare card to the DrGo platform to avail of the benefit.

Apart from helping its customers, FWD together with parent Pacific Century Group (PCG), have also donated 10,000 rapid antigen test (RAT) kits to the staff and trainees of FWD’s long-term community partner Hong Chi Association, a non-profit organisation dedicated to educating and empowering people with intellectual disabilities, to support them on fighting the pandemic.

“The fifth wave of COVID-19 is hitting Hong Kong hard, creating tremendous challenges to both the health and financial livelihoods of Hong Kong people. We're launching these initiatives to help people focus on their and their families' health and safety at this critical time. We'll continue to monitor the situation and strive to stay apprised of our community's needs to offer the best-suited health and financial protection in a flexible and timely manner,” FWD's Managing Director of Greater China and Hong Kong CEO, Ken Lau, said.