Prudential launches SME medical and employee benefits app

The app lets employees and HR teams access to insurance services.

Prudential Singapore has launched its newest app for small and mid-sized enterprises (SMEs), Business@Pulse, to help employees manage their group insurance conveniently and seamlessly.

Employees can use the mobile app to get a consolidated view of their group insurance policy details. They can also submit claims on the go by uploading a photo of their medical bill on the mobile app and tracking the status of their claims anytime, anywhere.

Human resources (HR) teams and business owners can also manage their group insurance and process employees’ claims more easily. The app is available to Prudential’s enterprise customers, from multinational companies to small businesses with at least three employees.

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Prudential said it is also preparing to launch some new features in the app like a medical e-card, an in-app electronic card for cashless visits to panel clinics and medical providers. Prudential is also planning to incorporate a clinic locator to help users find panel clinics that are located near their homes or wherever they are.

Business@Pulse complements other wellness initiatives by Prudential to help SMEs enhance employee wellness. This includes WorkPLAYce – Prudential’s corporate wellness programme that offers a variety of activities aimed at promoting physical and mental well-being, such as fitness and meditation classes, as well as health screenings.

“Simplifying group insurance and making it easily available to employees through digital solutions such as Business@Pulse will encourage more companies to address the protection gap. This will go a long way in engaging a hybrid and digital-first workforce whilst providing the necessary protection for employees, which are important in view of Singapore’s ageing workforce and rising healthcare costs,” Dennis Tan, CEO of Prudential Singapore, said.