Artificial intelligence

Insurers are increasing investments in generative AI by 300%

Half of CEOs view AI as an opportunity, whilst the other half see it as a risk.

Insurers are increasing investments in generative AI by 300%

Half of CEOs view AI as an opportunity, whilst the other half see it as a risk.

Only 28% of APAC insurers prepared for AI shift

Half of insurers attribute poor customer experience to limited technology adoption. 

CEOs see 3-5 years for AI investment returns

Yet, also over half (57%) of organisations see AI as a vital tech.

Why are few companies opting for AI-specific insurance?

Ransomware and phishing now worry 35% of executives.

Insurers eye AI's dual role in risk and opportunity

AI vendors can become single points of failure.

How is APAC leading with AI to fight insurance fraud?

74% of respondents reported that fraud cases are either stable or increasing.

How insurers can harness AI for enhanced risk assessment

Generative AI augments decision-making and hyper-personalization.

AI drives insurance productivity, faces scaling challenges

Scaling efforts are hindered by regulatory, data, and governance challenges.

Synthetic data to power 40% of insurance AI by 2027

Addressing privacy and bias concerns through innovative data use.