Customer Satisfaction Index of Singapore 2021
Customer satisfaction dips in Singapore insurance industry
The survey also revealed an increase in preference for digital channels.
Customer satisfaction dips in Singapore insurance industry
The survey also revealed an increase in preference for digital channels.
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Insurers need cultural overhaul in digital push
![Insurers need cultural overhaul in digital push]()
Digitalisation seeks to simplify processes, not complicate things.
Digitalisation seeks to simplify processes, not complicate things.
