Forrester 2021 Singapore Customer Experience Index
Insurers surpass banks in customer experience index in Singapore
This is the first time that the insurance industry has taken the lead against banks.
Insurers surpass banks in customer experience index in Singapore
This is the first time that the insurance industry has taken the lead against banks.
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Insurers need cultural overhaul in digital push
![Insurers need cultural overhaul in digital push]()
Digitalisation seeks to simplify processes, not complicate things.
Digitalisation seeks to simplify processes, not complicate things.
