Insurance Authority Conduct in Focus 2021
Hong Kong IA reveals insurance complaints dropped by 9% in 2021
The IA also said its handling of complaints also improved.
Hong Kong IA reveals insurance complaints dropped by 9% in 2021
The IA also said its handling of complaints also improved.
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Insurers need cultural overhaul in digital push
Digitalisation seeks to simplify processes, not complicate things.
Insurers need cultural overhaul in digital push
Digitalisation seeks to simplify processes, not complicate things.
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